Personal Information
All customer's details are held in accordance with the Data Protection Act 1998. We will not share any of your personal details or email address with any other companies, and will use them only to solely provide you with the goods and services that you have ordered from MemoryCow.
Email
If you sign up to receive email alerts we will use the information you give us to provide the service(s) you have requested. We may occasionally contact email alert subscribers to help us evaluate and improve the service that we offer.
If you subscribe to the email alert service, you can correct, update or remove any personally identifiable information directly, via our internet pages. You can also inform us that you wish to cancel a subscription and we will remove you from our mailing list and delete your details from our records.
We will hold the information you have provided for as long as you require access to the service requested.
Payment
We use www.protx.co.uk for processing online payments securely.
Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). Protx adhere to the most stringent levels of fraud screening, ensuring that customer's details remain secure throughout the transaction process. Look for the padlock in the bottom right of your screen when at checkout.
Click here to see more details on protx and their facilities.
Security
You can be assured that this is a very secure website. Areas of our site are protected using a secure certificate (128bit SSL Connection), which is identified by the secure padlock that is shown on your web browser. Our webserver is monitored and maintained by a professional company and all personal data is protected behind network firewalls. We take your security very seriously and we are constantly reviewing our policies and procedures to make improvements.
Cookies
This site uses a cookie to keep track of you as you shop on our site. However if you have cookies disabled or use a browser that doesn't support cookies, you will find that the site still works in the same way.
What's a Cookie?
A cookie is a small amount of data which is sent to your web browser by our server. This contains a unique key which allows the site to keep track of your login information and any items you have in your basket.
A cookie from MemoryCow will never contain sensitive information so you can rest assured that shopping with us is completely safe and secure.
Some extracts of this privacy policy are taken from:-
www.oft.gov.uk
www.protx.co.uk
